From small to large condominiums, Homeland is for owners who want to better manage their assets with the best solution on the market. Thanks to our human customer service, each co-ownership benefits from a manager who is fully conversant with all aspects of co-ownership, and 24/7 emergency assistance.
For sensitive issues, the manager can call on a team of experts (lawyers, accountants, building technicians, HR management, etc.)
But Homeland is also a digital service. Thanks to our innovations, we can respond to your requests with greater speed, efficiency and transparency. This organization has a positive impact on the well-being of the co-ownership, while reducing costs.
We are well aware that the challenges of co-ownership are first and foremost human challenges that have to do with living well together.
Each of our condominiums therefore benefits from a dedicated consultant.
This person takes the time to get to know the specifics of the building in depth, as well as the profiles of its occupants. For sensitive issues, your manager can call on a battery of in-house experts (lawyers, accountants, technical managers, etc.) to provide you with the best possible support on a day-to-day basis, as well as at exceptional times in your condominium.
This proximity, essential to our business, goes hand in hand with a responsive and dynamic service. Co-ownership challenges can have a major impact on your home and your personal well-being. It's essential to be able to respond as quickly as possible. That's why our management service is available from 8 a.m. to 9 p.m., and our emergency services 24 hours a day.
Thanks to this knowledge, coupled with our rigorous processes, we can respond quickly and efficiently to your needs with a tailor-made solution.
Because we trust our processes, our people and our partners, we can be totally transparent with you.
We're convinced that trust is built on transparency, and that's why we're deeply committed to this value.
This is reflected in the fact that all documentation relating to your co-ownership is made available on your digital space: minutes of general meetings, contracts, invoices from service providers, details of their work and ratings by the managing agent, requests for quotations, service orders, open tickets and processing status, etc.
Our management package is clear and tailor-made with you and for you. In the case of exceptional services billed on a time-spent basis, you are notified in advance and receive detailed invoices in real time.
We're always on the lookout for new improvements, technological innovations and new partners, so that we can offer the best possible service to condominium owners. We apply rigorous monitoring to keep abreast of legal changes and new consumer trends (eco-responsible, connected...).
